KPIs and Staff Appraisal System

Traditionally, staff performance is assessed in a subjective manner, depending mostly on judgement and feeling of appraiser towards appraisee.  In addition, appraisal criteria revolve around skills rather than results.  Very often, organisations end up rewarding and retaining the wrong people, dragging along with it productivity and profitability.   

Some companies use KPIs (Key Performance Indicators) but the KPIs are not linked to the staff appraisal score and therefore the link between KPI achievement and rewards is not clear.   Or, the KPIs are not quantitative and measurable, making appraisal subjective.

KPIs should be based on the individual staff's job scope and responsibilities, and linked to the organisation's Vision, Mission, Goals and Strategies.

Let us help you identify the right KPIs that can motivate your staff to perform exactly the way you want him or her to, and bring both the staff and organistion to the next level of growth.  We will also integrate the developed KPIs into your staff appraisal score and system.